We tailor mental health training, resilience and self-care training to suit your organisation - enquire today for a quote!
Two images of Heather Smith from Step By Step Training on a transparent background.

Mental Health in FIFO workers is supported with our evidence based full day training. Meet company KPIs and support your FIFO workers.

Nationally accredited Mental Health First Aid training. Evidence Based Leadership Training fostering employee wellbeing and reducing staff turnover and burnout.

Providing high quality training tailored to suit the needs of your organisation or business. Psychosocial Code of Practice compliance workshops as well as creative solutions towards cultural change for staff and management alike.

Top View Of Multiracial Young, Creative People In a Modern Office.
Six people working on a brain storm in a work setting.

We help change workplace culture

We have developed a range of flexible training programs and content which can be tailored to suit the budget and needs of individuals, businesses and organisations of any size.

  • Nationally Accredited Mental Health First Aid Training

  • Supporting change by providing leadership and wellbeing workshops

  • Psychosocial Code of Practice Workshops

  • Developing resilience in individuals and workplaces

Our Exclusive Features

High quality, personally tailored training programs to suit business and organisations of all sizes.

Mental Health First Aid

This Nationally Accredited, highly practical and relevant course helps people to identify the early warning signs that may indicate a developing mental health issue and build the skills and, knowledge to support people towards appropriate professional help.

Workplace Compliance and Fly In Fly Out

Fly In Fly Out Mental Health and tailored packages to improve workforce longevity. Psychosocial Code of Practice Workshops to ultimately improve profits and reduce litigation.

Supporting Change in Workplaces

Consulting with management to generate positive employee support and well-being plans. Also, focusing on the understanding that Mental Health is everyone’s responsibility.

Inspiring Workplaces towards Change

Learn the skills to support colleagues, family and friends. Understand how to help yourself. Support everyone in a workplace to uphold each other, genuinely work together to become an unstoppable force.  Maximise workplace compliance, reduce burnout and inspire your workplace to embrace change.

Our Partners

Some of the businesses that we partner with, or have used our services.

Course Dates

Mental Health First Aid

  • Increases Mental Health Knowledge

  • Builds confidence supporting others

  • Improves attitudes towards mental health issues

  • Improves quality of support provided

  • Reduces recovery time

  • Suicide prevention

  • Nationally Accredited

  • At our studio in Toowoomba, or your workplace

Psychosocial Workshops and Workplace Change Skills

  • Stress Management and burnout prevention

  • Self-care skills

  • Key workplace supports

  • Mental health issue identification

  • Suicide basics

  • De-escalating aggressive behaviours

  • De-compressing after events

  • Psychosocial Code of Practice Workshops

Fly In Fly Out Mental Health

What Our Customers Are Saying

Here is just a small sample of what our grateful customers have said about Step by Step Training.

Amazing & totally beneficial!

Surprisingly Amazing. Believed it would only be half beneficial; wrong! Too many friends have been depressed, not coping with life, lost jobs, lost family, suicided. Enough!. This course helps you to recognise signs and intervene; even to save a life.

Alex Kaye

Automotive Mechanical Consultant

Great Course

Heather’s delivery of the course materials helped me to understand and retain the main themes of Mental Health First Aid and gave me the tools necessary to support people with a variety of mental health issues.  

Heather was a delight to listen to and encouraged group discussion and role play to further reiterate actions required to identify and support people with mental health issues. A must for everyone who cares for people and loved ones.

Yves Daniel

Rig Supervisor, QGC Shell

Equipped to best assist!

Heather, thank you for leading me through the Mental Health First Aid (MHFA) course this year. The online delivery worked well for me and I really enjoyed our face to face workshop. The combination of case studies and supporting information is the perfect delivery method for the MHFA course content, which has equipped me to better understand the needs of my colleagues, friends and family and how I can best assist them whilst looking after myself.

Gillian Meppem

Grains Research & Development Corporation
Senior Regional Manager – North

Information & Articles

Subscribe to get updates

Please subscribe to our regular education posts and ‘Mental Health Minute’ video on social media here.