We tailor mental health training, resilience and self-care training to suit your organisation - enquire today for a quote!
Two images of Heather Smith from Step By Step Training on a transparent background.

Nationally accredited Mental Health First Aid training. Evidence Based Resilience Training fostering employee wellbeing and reducing staff burnout.

Providing high quality training tailored to suit the needs of your organisation or business. Ensuring compliance as well as inspiration for staff and management alike.

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Six people working on a brain storm in a work setting.

We help change workplace culture

We have developed a range of flexible training programs and content which can be tailored to suit the budget and needs of individuals, businesses and organisations of any size.

Our Exclusive Features

High quality, personally tailored training programs to suit business and organisations of all sizes.

Mental Health First Aid

This Nationally Accredited, highly practical and relevant course helps people to identify the early warning signs that may indicate a developing mental health issue and build the skills and, knowledge to support people towards appropriate professional help.

Workplace Compliance

Short term, or longer-term Resilience training programs. Tailored to support workplaces that are passionate about workforce longevity and ultimately better outcomes for everyone. This includes improving profits and reducing litigation.

Creating Change in Workplaces

Consulting with management to generate positive employee management and well-being plans. By ensuring KPI achievement, workplace compliance. Also, focusing on the understanding that Mental Health is everyone’s responsibility.

Inspiring Workplace Change

Learn the skills to support colleagues, family and friends. Understand how to help yourself. Support everyone in a workplace to uphold each other, genuinely work together and become an unstoppable force.  Maximises workplace compliance and inspiring workplace change.

Our Partners

Some of the businesses that we partner with, or have used our services.

Upcoming Courses

Mental Health First Aid

  • Increases Mental Health Knowledge

  • Builds confidence supporting others

  • Improves attitudes towards mental health issues

  • Increases support provided

  • Reduces recovery time

  • Suicide prevention

  • Nationally Accredited

  • Face to Face – Your workplace or our Studio

Workplace Compliance

  • Stress and Burnout Management

  • Self-care and Workplace Compliance

  • Key workplace supports

  • Spotting Mental health issues

  • Suicide identification and support

  • Learning to be Resilient

  • Well-being Plans and Employee support

  • Positive conflict – resolving disputes before litigation

Creating Workplace Change

  • Reducing workplace absenteeism

  • Identify potential litigious behaviours

  • Embracing conflict to build trust

  • Learning Resilience Skills

  • Suicide and mental health basics

  • Self-care and Stress management

  • Positive employee performance and well-being plans

What Our Customers Are Saying

Here is just a small sample of what our grateful customers have said about Step by Step Training.

Amazing & totally beneficial!

Surprisingly Amazing. Believed it would only be half beneficial; wrong! Too many friends have been depressed, not coping with life, lost jobs, lost family, suicided. Enough!. This course helps you to recognise signs and intervene; even to save a life.

Alex Kaye

Automotive Mechanical Consultant

Great Course

Heather’s delivery of the course materials helped me to understand and retain the main themes of Mental Health First Aid and gave me the tools necessary to support people with a variety of mental health issues.  

Heather was a delight to listen to and encouraged group discussion and role play to further reiterate actions required to identify and support people with mental health issues. A must for everyone who cares for people and loved ones.

Yves Daniel

Rig Supervisor, QGC Shell

Equipped to best assist!

Heather, thank you for leading me through the Mental Health First Aid (MHFA) course this year. The online delivery worked well for me and I really enjoyed our face to face workshop. The combination of case studies and supporting information is the perfect delivery method for the MHFA course content, which has equipped me to better understand the needs of my colleagues, friends and family and how I can best assist them whilst looking after myself.

Gillian Meppem

Grains Research & Development Corporation
Senior Regional Manager – North

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